WE’RE HERE TO HELP YOU
Ball Metalpack maintains a staff of Technical Service Representatives throughout North America. These food packaging experts are available to provide on-site assistance with technical questions, troubleshooting, and double seam evaluation training.
Customer Equipment Services:
Ball Metalpack also maintains a staff of highly skilled mechanics experienced with all major families of double seamers. Routine service visits include double seam evaluations and recommendations to optimize seam characteristics. These representatives can also assist with on-site troubleshooting of double seam defects. Our seamer service shop in DeForest, Wisconsin, is available to provide competitively priced equipment overhauls.
Our Food Technical Services Laboratory is located at the Ball Metalpack Technology and Innovation Center in Westminster, Colorado. The scientists and engineers in this laboratory provide a variety of services to our plants and customers, including packaging failure analysis, shelf life testing and sensory evaluation. Analytical chemistry and metallurgy laboratories are also available.